What if The Wheel closes due to weather?
In the event of inclement weather, certain procedures are in place to ensure the safety of all guests and hosts as well as the attraction. ICON Park uses a lightning warning system that tracks lightning. If The Wheel needs to close due to inclement weather, the attraction will cease loading procedures and begin to cycle out any guests currently boarded. This will also prompt turnstiles to shut down until the weather stages have all been clear.
Be assured we will do all we can to still provide a safe flight as close to your desired time as possible. In the event we cannot do that, please note that all tickets during a weather closure are valid for 30 days. Please come back at any time within that window to experience a flight. If you are unable to return, please email us with the date of your visit, the reason you are unable to return, and your confirmation number (if applicable). For our current operational status, please check back at the top of the menu bar for the website to see the “OPEN” or “CLOSED” status of The Wheel. Please contact customer service with any other additional questions.